Ganma Data ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit ganmadata.com.au or engage our services.

1. Information We Collect

Information you provide directly: When you contact us, book a consultation, or submit an enquiry, we may collect your name, email address, phone number, company name, and project details.

Usage data: We may automatically collect information about how you interact with our website, including pages visited and time spent on pages.

Communications: If you contact us via email or our contact form, we retain those communications to respond to your enquiry and improve our services.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Schedule and manage consultation bookings
• Send relevant information about our services (with your consent)
• Improve our website and service offerings
• Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, subject to confidentiality agreements. We may disclose your information where required by law.

4. Data Storage & Security

Your data is stored securely using Cloudflare's infrastructure. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

5. Cookies

Our website may use session storage to maintain your browsing session. We do not use third-party tracking or advertising cookies. You can instruct your browser to refuse all cookies, though some site functionality may be affected.

6. Your Rights (Australian Privacy Act)

Under the Australian Privacy Act 1988 and Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.

10. Contact Us

Ganma Data
Melbourne, Australia
Email: [email protected]
Phone: +61 401 170 742

These Terms of Service ("Terms") govern your use of the Ganma Data website at ganmadata.com.au and engagement of our consulting services. By accessing our website or engaging our services, you agree to be bound by these Terms.

1. Services

Ganma Data provides professional data consulting services including data strategy, analytics implementation, data science and machine learning, business intelligence, data auditing, and training and workshops.

The specific scope, deliverables, timeline, and fees for each engagement will be agreed upon in a separate written agreement prior to commencement.

2. Consultations & Bookings

Booking a consultation through our website is an expression of interest and does not constitute a binding contract. A formal engagement begins only upon execution of a written agreement between you and Ganma Data.

We reserve the right to decline any consultation request at our discretion.

3. Payment Terms

Payment terms will be specified in your individual service agreement. Unless otherwise agreed:

• Invoices are payable within 14 days of issue
• Late payments may incur interest at 2% per month
• All prices are in Australian Dollars (AUD) inclusive of GST where applicable

4. Cancellation & Rescheduling

Consultations may be rescheduled or cancelled with at least 24 hours notice at no charge. Cancellations with less than 24 hours notice may incur a cancellation fee as specified in your service agreement.

5. Intellectual Property

Unless otherwise agreed in writing:

• Work product and deliverables created for your engagement become your property upon full payment
• Ganma Data retains ownership of all pre-existing tools, frameworks, and methodologies
• You grant Ganma Data the right to reference your engagement as a case study without disclosing confidential information, unless you request otherwise in writing

6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement. This obligation survives termination for a period of 2 years.

7. Limitation of Liability

To the maximum extent permitted by law, Ganma Data's total liability for any claim is limited to the fees paid for the specific engagement giving rise to the claim. We are not liable for any indirect, incidental, or consequential damages.

8. Warranties & Disclaimers

We provide our services with reasonable skill and care. However, we do not guarantee specific outcomes as results depend on many factors outside our control, including your organisation's implementation of our recommendations.

9. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page. Continued use of our website or services constitutes acceptance of the revised Terms.

11. Contact Us

Ganma Data
Melbourne, Australia
Email: [email protected]
Phone: +61 401 170 742